We are confident that our plugins will provide immense value to your projects. We also understand that sometimes a product just isn’t the right fit.
We offer a Free "Lite" version of CloudSecure Downloads so you can test the core functionality and ensure it works with your server environment before purchasing.
If you purchase a paid version (Standard or Pro) and find that it has a technical issue or bug that we cannot resolve, we are happy to provide a full refund within 14 days of the original purchase date.
Before a refund can be processed, we ask that you first allow our support team an opportunity to help you resolve the issue. A refund will be granted if we are unable to get the plugin working as described for your specific use case.
Please note that refunds will not be issued for "change of mind" or if you have not given us a chance to resolve the technical issue. To request a refund, please contact us via our support page.